A freight broker arranges transportation for shippers using independent motor carriers. The broker doesn't own the trucks. Its job is to find the right carrier, set the terms and manage the shipment through delivery.
Broker or carrier?
A motor carrier owns or leases trucks and employs or contracts drivers. A broker connects shippers with carriers and coordinates the load. Both need operating authority from the Federal Motor Carrier Safety Administration (FMCSA), and brokers must keep a surety bond or trust fund on file.
How to verify a broker
Look up the broker's USDOT or MC number on the FMCSA's SAFER system and confirm the authority is active for broker of property. Our authority is MC-1382283, USDOT 3820447. You can check it on SAFER (opens in a new tab).
What a good broker does
- Asks the right questions before quoting: equipment, timing, site conditions and special requirements.
- Checks a carrier's authority, insurance and safety record before tendering your freight.
- Puts load details in writing for the carrier.
- Keeps you informed from pickup to delivery, especially when something changes.
- Is honest when a shipment isn't a good fit.
What we ask of shippers
- Accurate weights, dimensions and commodity descriptions.
- Appointment times, dock hours and site rules, shared up front.
- Freight ready at the scheduled time, with a complete bill of lading.
- Early notice if plans change.
Questions about how we work? Call 678-472-0908.