Retail and consumer goods freight
Palletized products moving between manufacturers, warehouses and distribution centers, where appointment times and receiving rules shape every load.
Retail and consumer goods usually move in dry vans, but the hard part is often the receiving end. Distribution centers set appointment windows, pallet standards and paperwork rules, and missing them can mean a rejected or rescheduled delivery.
What these shipments need
Delivery appointments
Many receivers only accept freight at a scheduled time. We confirm appointment times with the carrier before pickup and keep you informed if the schedule is at risk.
Pallet count and stackability
Pallet count, pallet size and whether freight can be stacked decide how much fits on a trailer and how it must be loaded.
Receiving requirements
Some facilities require specific paperwork, labeling or unloading arrangements, including lumper services. Share the receiver's requirements so they're in the carrier's instructions.
Questions we hear
What happens if a delivery appointment is missed?
We work with the carrier and receiver to reschedule as quickly as possible, and we tell you right away. Missed appointments can lead to added charges such as layover. See common accessorial charges.
What is a lumper fee?
Some warehouses use third-party crews, called lumpers, to unload trucks, and charge a fee for it. If your receiver uses lumpers, tell us when you request a quote so the cost is planned for.
Have a load to move?
Send the shipment details and our team will review the lane, equipment and timing with you before quoting.